Slide

Integrated Airport Experience Management (I-AEM)

EMMA Systems and Rheinberry Consulting present a perspective on Integrated Airport Experience Management (I-AEM) a next-generation framework concept that aligns airport performance around the passenger journey rather than isolated silos.

By integrating real-time data, shared milestones, and a Passenger Digital Twin, the I-AEM vision can support predictive planning, coordinated decision making, and smoother end-to-end experiences.

Airports are at a strategic turning point. I-AEM outlines a scalable path toward more orchestrated, passenger-centric operations.

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Smarter Airport Operations for Oman Airports

EMMA Systems supports Oman Airports with a unified platform for A-CDM and Total Airport Management. Our solutions give all stakeholders clear visibility across operations, improve coordination, and build trust through better information sharing.

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EMMA Systems

EMMA is a SaaS-based, AI-driven platform for airports, airlines, and all the stakeholders that creates a unique, real-time and forecasted view on operations and performance. By adding visibility and predictability, efficiency and sustainability gains are quickly captured.

How does EMMA create value?

Efficient & transparent information sharing
Effective decision-making
Enhanced predictability of airport operations

Single Version of the Truth

EMMA Systems

How does EMMA create value?

Efficient & transparent information sharing
Effective decision-making
Enhanced predictability of airport operations

Key Benefits

Improved management of recovery periods of adverse conditions

Average taxi-out time savings between 0.25 and three minutes per departure

Average schedule adherence improvements between 0.5 and two minutes per flight

Reduction in pushback delays after startup approval

Reduction in the number of late stand & gate changes

Solid end to end stackholder management

Measurement of all sustainability parameters

Full visibility on all airport data points

Improved management of recovery periods of adverse conditions

Solid end to end stakeholder management

Average schedule adherence improvements between 0.5 and 2 minutes per flight

Reduction in pushback delays after startup approval

Reduction in the number of late stand & gate changes

Solid end to end stakeholder management

Measurement of all sustainability parameters

Full visibility on all airport data points

More than a system

EMMA is a real-time information platform bringing together the information of all aviation partners. EMMA translates this data into a web dashboard integrating multiple legacy systems providing one snapshot analysis of the entire aviation operations, from flights to ground movements to weather to passengers to baggage to an aerial view of the aviation runway and much more depending upon the aviation users’ wishes.

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GAP Analysis

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Conops

03

Training

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Platform

More than a system

EMMA is a real-time information platform bringing together the information of all aviation partners. EMMA translates this data into a web based dashboard integrating multiple legacy systems providing one snapshot analysis of the entire aviation operations, from flights to ground movements to weather to passengers to baggage to an aerial view of the aviation runway and much more depending upon the aviation users’ wishes.